Frequently Asked Questions
Shipping destinations:
We ship both locally and nationwide (USA).
How long will it take to receive my order?
Our items are in stock and ready to ship. Typically, items with Standard Shipping will arrive in 20-24 business days. When your order leaves, ownership is transferred and you will be charged at that time. We will send you a tracking number.
Do you provide expedited shipping?
We are able to provide expedited shipping options for some orders. For more information about expedited shipping please contact us at adelaides@belami-paris.com
Shipping cost:
Orders will be charged for shipping depending on your chosen delivery method region. Full price will be displayed at checkout.
As most of our furniture pieces are antique, you will find some blemishes (chips, scratches) which is standard for vintage.
Please inspect your purchase immediately upon receipt. While we do our best to package products for safe delivery, sometimes damages occur. Please save all of your paperwork and packaging materials and contact us immediately at adelaides@belami-paris.com
We want you to be happy with your Bel-Ami Paris purchase!
Small Items Returns (non furniture)
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at adelaides@belami-paris.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping and processing fees are nonrefundable.
You can always contact us for any return question at adelaides@belami-paris.com.
Furniture Returns
As most of our furniture pieces are antique, you will find some blemishes (chips, scratches) which is standard for vintage.
A return for this item may be initiated within 2 days of delivery.*
Email us at adelaides@belami-paris.com
Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.